Service Desk Analyst Level 1/2 — Flexible Msp It Support City Of Sydney

Service Desk Analyst Level 1/2 — Flexible Msp It Support City Of Sydney

19 Aug
|
Secure Agility
|
City of Sydney

19 Aug

Secure Agility

City of Sydney

Secure Agility, a Sydney-based IT managed services and cybersecurity provider, seeks a Service Desk Analyst to handle incidents, service requests and IT inquiries in a rapid-paced MSP setting. You will work across multi-client setups, ensuring timely resolutions and customer satisfaction.

Responsibilities include handling tickets, providing end-user support, monitoring systems, and escalating issues when needed, while contributing to onboarding and knowledge sharing.
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📌 Service Desk Analyst Level 1/2 — Flexible Msp It Support City Of Sydney
🏢 Secure Agility
📍 City of Sydney

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