Customer Experience Team Lead: Elevate Service Port Phillip City

Customer Experience Team Lead: Elevate Service Port Phillip City

19 Aug
|
Petstock Group
|
Port Phillip City

19 Aug

Petstock Group

Port Phillip City

Petstock Group is seeking a CX Lead to head a team of Customer Experience Advisors and drive service excellence across Live, Chat, and email channels. You will ensure responses are timely, aligned with our Service Principles, and contribute to improving customer experiences for orders, returns and exchanges.

Experience in call centres or retail, plus familiarity with Zendesk and Pronto, will help you succeed in a quick-paced setting across multiple platforms.
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📌 Customer Experience Team Lead: Elevate Service Port Phillip City
🏢 Petstock Group
📍 Port Phillip City

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