HCLTech is seeking an experienced Problem Manager to drive proactive problem management within a complex IT workplace in Melbourne. The role focuses on minimising business impact from incidents, identifying root causes, and implementing long-term solutions to improve service stability and performance.
The candidate will lead the Problem Management process, coordinate bridge calls for high-severity incidents, perform RCA, and drive continual service improvement in line with ITIL best practices.
J-18808-Ljbffr
📌 Problem Manager: Itil Rca & Service Improvement Lead Melbourne (Australia)
🏢 HCLTech
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.