Senior Service Delivery Lead – Msp & Escalations Hybrid City Of Sydney

Senior Service Delivery Lead – Msp & Escalations Hybrid City Of Sydney

19 Aug
|
Allura Partners
|
City of Sydney

19 Aug

Allura Partners

City of Sydney

Allura Partners is seeking a Service Delivery Manager in Sydney with hybrid working. This permanent role offers 175–185k plus super and leads MSP service delivery across the firm, owning complex escalations and setting high standards for support teams.

You will partner with senior stakeholders, onboard current firms, refine SLAs and playbooks, and coach offshore MSP staff to drive consistent service quality across the network.
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📌 Senior Service Delivery Lead – Msp & Escalations Hybrid City Of Sydney
🏢 Allura Partners
📍 City of Sydney

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