Senior AI Engineer - AWS Bedrock | Agentic AI | Chatbots & Customer Support Auto

CSK nexus is looking for an experienced AI Engineer to design, build, and scale next‑generation AI solutions on our AWS Bedrock platform. This role is ideal for someone who has already delivered production‑grade chatbots, customer support agents, and agentic AI systems — and wants to push the boundaries of what enterprise automation can do.

What You’ll Work On
Architect and build LLM‑powered applications using AWS Bedrock (Claude, Llama, Titan, etc.)
Develop chatbots, conversational interfaces, and customer support agents with real‑world reliability
Design agentic AI systems capable of planning, tool use, and multi‑step workflows
Integrate diverse APIs, data sources, and enterprise systems into AI pipelines
Build secure, scalable AI microservices and automation frameworks
Implement retrieval‑augmented generation (RAG) , orchestration,



and evaluation pipelines
Work closely with product, engineering, and operations teams to deliver AI features end‑to‑end

What You Bring
Deep experience building chatbots and conversational AI (LLMs, NLU, dialogue management)
Solid hands‑on expertise with AWS Bedrock , including model selection, orchestration, and deployment
Proven ability to design agentic AI systems (planning, tool‑use, multi‑agent workflows)
Solid understanding of APIs, data ingestion, and integration patterns
Experience building customer support automation , virtual agents, or workflow bots
Solid engineering fundamentals: Python, serverless architectures, CI/CD, security best practices
Ability to translate business problems into scalable AI solutions
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📌 Senior Ai Engineer Aws Bedrock Agentic Ai Chatbots & Customer Support Auto Melbourne
🏢 CSK Nexus
📍 Melbourne