SoftLabs in Canberra seeks an ICT Support Officer to provide frontline support to staff both locally and overseas. The role includes handling helpdesk requests, resolving ICT issues, maintaining records and supporting deployment of ICT equipment. It requires robust communication, problem-solving and customer service commitment.
The position is 100% office-based in Barton with 37.5 hours weekly. It emphasizes security controls, asset management and collaboration across teams.
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