This role will focus on client service, loan administration, lender follow-up and supporting the end-to-end loan process. You will be working closely with clients, lenders and internal stakeholders to ensure a seamless customer experience while helping drive the success of the business.

$60,000 + Super

Flexible working arrangements

Ongoing mentoring and development

Career progression opportunities

Supportive and team-oriented team environment

Exposure to residential lending and high-value clients

Key responsibilities

Manage client communication throughout the loan process

Prepare and manage loan application documentation

Liaise with lenders, solicitors and other stakeholders

Support brokers with loan progression and settlements

Maintain accurate client records and compliance documentation





Deliver exceptional customer service and relationship management

About you

Proactive and motivated

Highly organised with solid attention to detail

Process-driven and eager to learn

Professional and client-focused

Looking for a long-term career chance

About us

We are partnering with a growing and highly respected mortgage broking business that is looking for a Client Services Manager to join the team. This is an opportunity to work closely with an experienced Broker, support quality clients and develop your skills within a business that genuinely invests in its people.
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📌 Client/customer Services Entry Level Byron Bay
🏢 Loan Market
📍 Byron Bay