Services Australia in Geelong is seeking Service Delivery Officers to support families using the Child Support Scheme. You will operate in a rostered contact centre, primarily handling phone inquiries, gathering information, and explaining decisions to caregivers.
Roles emphasize empathy, resilience, and flexibility as you move between channels and tasks. The position includes a 20-week training program and adaptable work arrangements aligned to business needs and the Enterprise Agreement.
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📌 Hybrid Child Support Officer — Help Families Thrive Geelong
🏢 Services Australia
📍 Geelong
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