Are you an organised and customer-focused professional looking for an opportunity to work within a friendly and supportive team? We are seeking a reliable and motivated Customer Service Administrator to join our Service Administration team on a 12-month maternity leave contract commencing in September .
Comprehensive training will be provided , making this an excellent chance for someone with customer service or administrative experience who is eager to learn, develop their skills, and become a valued member of a collaborative team. This role offers a great blend of customer interaction and administrative coordination, making it ideal for someone who enjoys building relationships while ensuring things run smoothly behind the scenes.
What you’ll be doing:
Handling customer enquiries and service requests over the phone and via email
Preparing and following up on quotations
Processing customer orders accurately
Maintaining up-to-date customer records and service documentation
Working closely with the Service Management team to ensure customer needs are met
What we’re looking for:
Experience in customer service, administration,
or a similar role
Confident communication skills and a skilled phone manner
A reliable and organised approach with robust attention to detail
Ability to work both independently and as part of a team
Solid computer skills (Microsoft Office and ERP systems preferred)
Someone who is dependable, mature-minded, and seeking long-term stability
What we offer:
A full-time, 12-month maternity leave contract with a well-established organisation
Comprehensive training and support to help you succeed in the role
A welcoming, collaborative, and supportive team environment.
Regular weekday hours (no late nights or weekends)
A role that rewards reliability, commitment, and a strong work ethic
If you are someone who takes pride in providing excellent customer service and are looking for a role where you can stay long term, we’d love to hear from you.
Click "Apply Now." Submit your resume and a cover letter telling us why you are the right candidate.