As an Aviation Administrator, you'll be one of the first points of contact for RAAus members and play an key role in keeping our day-to-day administration running smoothly. You don't need to be an aviation expert. What matters most is that you're organised, accurate, comfortable working with databases and systems, and genuinely enjoy helping our members.
Key responsibilities
Answering phone and email enquiries in a skilled and friendly manner
Assisting RAAus members with general enquiries and administrative matters
Updating member and aircraft information in our database
Processing applications, registrations, changes of ownership and other documentation
Processing payments and maintaining accurate records
Following up with members when additional information or documentation is required
Assisting our Flight Operations, Airworthiness and Maintenance teams
Helping with incoming correspondence and general office administration
Making sure information in our systems is accurate and up to date
About you
Previous administration or member service experience
Excellent attention to detail and a high level of accuracy
Robust data entry and computer skills
Good organisational and time-management skills
Confident and professional phone and email communication skills
The ability to manage multiple tasks and priorities
A positive, helpful and member-focused attitude
The ability to work independently as well as part of a small team
A willingness to learn about recreational aviation and RAAus
Experience or an interest in aviation would be an advantage, but it is not essential
About us
RAAus represents a diverse community of recreational aviators across Australia. You'll join a small team where your contribution matters and where no two days are exactly the same.
📌 Aviation Administrator Canberra
🏢 Recreational Aviation Australia
📍 Canberra
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