Spotlight Retail Group (SRG) is seeking an enthusiastic IT support specialist to provide 1st/2nd level support for POS software/hardware, EFTPOS, and mobile devices across stores.
You will handle incidents, work with remote teams, and help rollout new applications while ensuring SLAs are met.
You will communicate with a diverse user base, work in a fast-paced retail setting, and be on-call after hours and weekends.
The role offers a hybrid working arrangement and opportunities for growth.
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📌 Hybrid It Helpdesk Analyst - Growth, Profit Share & Discounts (Melbourne)
🏢 Spotlight Retail Group (SRG)
📍 Melbourne
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