Hotel Business Development Manager / Sales Manager
Quest Apartment Hotels is the largest and fastest-growing apartment hotel brand in Australasia, providing exceptional extended-stay corporate accommodation.
As part of The Ascott Limited, we are backed by a global leader in serviced residences, ensuring unparalleled service, innovation, and growth opportunities.
Quest Burwood East is abusiness-driven, guest-focusedproperty, and we are looking for a passionate and results-orientedBusiness Development Manager (BDM)to drive revenue growth, build strong corporate relationships, and secure new business opportunities.
About the Role
As aBusiness Development Manager, you will play a key role in identifying and growing corporate business accounts while ensuring our corporate guests experience effortless stays.
This is a highly strategic role requiring sales acumen, relationship management skills, and a deep understanding of the local market.
Key Responsibilities
Drive revenue growth by acquiring, developing, and retaining corporate clients.
Implement monthly sales action plans and account management strategies.
Identify current business opportunities through research, networking, and targeted outreach.
Conduct competitor analysis to position Quest Burwood East effectively.
Account Management & Client Relations
Build and maintain long-term relationships with corporate clients and key industry stakeholders.
Regularly meet with existing clients to ensure satisfaction and explore upselling opportunities.
Handle client enquiries, negotiate contracts, and maintain accurate records in Salesforce CRM.
Networking & Local Market Engagement
Represent Quest Burwood East at industry events, local business associations, and networking opportunities.




Stay up to date with market trends, corporate travel patterns, and emerging business needs.
Collaborate withQuest's Corporate Sales Teamto leverage national and local sales initiatives.
Developweekly and monthly sales reportsto track performance against KPIs.
Work closely with theFranchise Owner & Management Teamto align sales strategies with business goals.
Ensure all client interactions and sales activities are recorded and maintained inSalesforce CRM.
About You
You are adriven, proactive, and results-focusedindividual who thrives in a fast-paced environment.
You lovebuilding relationships, understanding business needs, and providing tailored accommodation solutions.
Experience & Skills Required
Minimum2 years' experiencein asales, business development, or account managementrole.
Background inhospitality, travel, or tourismis preferred.
StrongB2B sales experience, with a proven track record inlead generation, acquisition, and client retention.
Proficiency inSalesforce CRMor similar sales management systems.
Exceptionalcommunication, negotiation, and presentationskills.
Ability towork independently, manage a sales pipeline, and meet revenue targets.
Preferred Attributes
A naturalnetworkerwith strong local market knowledge.
Passion for thehospitality and corporate accommodation sector.
Goal-oriented, self-motivated, and comfortable with KPI-driven performance.
What We Offer
Competitive salary + bonus structure based on performance
Discounted accommodation within the Quest network
Ongoing training & professional development opportunities
Work with a supportive and collaborative team
Career growth within Australasia's leading serviced apartment group
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📌 Hotel Business Development Manager / Sales Manager (Melbourne)
🏢 Quest Burwood East
📍 Melbourne