Job Description
The purpose of this position is to provide technical support that enables commercially viable customer relationships to be established.
Manage the bid process and execution of 'design and construct' projects to achieve sales targets and to develop profitable business with new and existing customers.
Key Responsibilities
Sales Support:
Manage the entire pre-sales bid process across multiple stakeholders such as product, service, others to pull together the offer
Work with sales and product management, conduct market research into new business opportunities using all available media
Manage the execution of the sales strategies and plans through consultation and collaboration with key stakeholders
Build understanding of the PSA's role and responsibilities in Vertiv ANZ by educating key stakeholders and internal customers
Pre-Sales Support
Work collaboratively with customers, Technical Support Teams and other key stakeholders to develop solutions that meet customers' requirements
Significant: Conduct cost/benefit analysis and determine project margins to ensure all projects undertaken are commercially viable (using average selling price BI file and others) and working with Pricing Analyst to ensure they are at market price.
Important: Responsible for bid management to ensure the PSA team submits responses back to sales on or before the due date.
Prepare and conduct presentations to,



and negotiations with customers (prospective and existing), to highlight our product and service capability
Manage project execution and customer handover process to ensure project milestones and deadlines are achieved to customer's expectations and all project activity complies with relevant legislation and Vertiv's policies, procedures and ethical standards.
Prepare regular reports and analyses of business achievements, opportunities and performance against plan KPIs to ensure compliance with Vertiv's reporting protocols
Manage the day-to-day operation of the Manila based application engineers and work side by side with the local Power & Thermal Solution Leaders to ensure accurate proposals are submitted with successful outcome
Continuous Improvement
Work with key stakeholders and internal and external customers to identify improvement opportunities (product solutions, technical support and service delivery) and develop and implement action plan (VOS)
Measure and evaluate quote to cash improvement initiatives
People Management
Attract, develop and retain a highly competent and motivated team in the PSA team
Agree objectives & KPI's with direct reports and provide monthly feedback & performance management.
Coach team members to achieve performance objectives & develop individual competence
Develop succession plan for key roles within the PSA team structure
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📌 Bid Manager (New South Wales)
🏢 Vertiv
📍 New South Wales