Premium Membership Coordinator (Melbourne)

Premium Membership Coordinator (Melbourne)

18 Aug
|
Western Bulldogs
|
Melbourne

18 Aug

Western Bulldogs

Melbourne

We are the team of the Mighty West, and we are for the West, fiercely proud of our unique 140+ years Western Suburbs heritage.
Our famous Bulldog fighting spirit mirrors that of the West – the west of Melbourne and the west of Victoria - where hard work and standing up for what you believe in matters.
While our history guides us, our horizons have lifted, unprecedented opportunities await, and our ambitions loom large.
Our Club still exists to bring people together and create lasting memories, as much as it strives to win premierships.
It's about our people, and their shared passion for the red, white and blue.
It's about ambition, pride, determination, and having a place to call home.
We'll always be entrenched in our community, embracing the beauty and strength in its diversity.
It's the story of what it means to be a Bulldog 'Through & Through'.
We strive to create an inclusive environment where all are celebrated and belong regardless of age, ability, gender, sexual orientation, religion or background.
We are a child protected organisation committed to the safety and wellbeing of all children and young people.
If you are looking to be a part of a committed and passionate team, the Western Bulldogs encourage you to apply for this fantastic role.
Your contribution to the team includes
The role of the Premium Membership Coordinator is supporting the execution of the strategy to maximise revenue, volume and engagement among the Western Bulldogs' top-tier membership groups.
This role is also responsible for:
Support the delivery and growth of premium membership products, renewals and sales opportunities to maximise revenue and member engagement
Manage premium member enquiries, communications, ticketing requests and service initiatives to deliver an exceptional member experience
Coordinate premium membership operations and match days, including event administration, fulfilment planning, function room presentation, guest speakers and website content updates




Manage premium membership engagement through targeted communications, member feedback initiatives and service improvements
Assist in the planning and delivery of member experiences, including clinics, open training sessions and supporter group events
Collaborate with key stakeholders to identify and deliver member research and engagement opportunities that strengthen member connection to the club
Skills and experience
Exceptional communication and stakeholder relationship management skills;
Background in a sales or services roles;
Strong understanding of the AFL landscape
Tertiary degree or relevant experience in a similar role;
Proficient in Microsoft Office and other relevant applications.
What's on offer
Flexible working arrangements– up to 2 days working remotely opportunity
Additional Work Life Leave -provided to those who are required to work weekends
Birthday Leave- a day of leave available in the week of your birthday
Close to West Footscray Stationpart of the new Metro Tunnel line
Free onsite parking available
Club membership- Free access to Western Bulldogs AFL and AFLW home games for you and your family
Continuous learning & development– Array of paid and discounted professional training and development opportunities on offer
Deals & Discounts with Club corporate sponsors- over 40% in some cases
Parent friendly– Paid Primary and Secondary Carer's Leave available
Wellbeing focus including - we support our staff to complete a proactive wellbeing plan, free access to club gym, wellbeing sessions and activities across the year
Successful candidates will be required to hold a valid working with children check and a satisfactory national criminal history check.
Western Bulldogs acknowledges that we reside on traditional lands of the Kulin Nation.
We offer our respect to the Elders of these traditional lands, and through them to all Aboriginal and Torres Strait Islander peoples past, presenting and emerging.
Western Bulldogs encourages Aboriginal and Torres Strait Islander people to apply.
#J-*****-Ljbffr

📌 Premium Membership Coordinator (Melbourne)
🏢 Western Bulldogs
📍 Melbourne

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