About the role
We are seeking experiencedContent Designersto support the development and delivery of high-quality content across teams.
Content Designers ensure content aligns with strategic objectives while meeting the needs of users.
These areBaseline roles, and candidates must hold acurrent Baseline security clearance.
Location of work:QLD, ACT, VIC
Key Responsibilities
Liaise with stakeholders to support technical publications through all phases of development, including research, scoping, consultation, review and publishing.
Conduct research to develop mitigation advice that is technically accurate and suitable for the intended audience.
Create and publish content consistent with organizational messaging, including publications, web content, social media posts, eLearning materials and other interactive tools.
Liaise with stakeholders regarding technical consultation and promotion of content through campaigns and other initiatives.
Design, develop, review and manage complex information deliverables, ensuring quality, consistency, accessibility and appropriate use of publishing channels.
Support measurement activities, including data collection, analysis and reporting.
Apply user experience design principles to create effective, accessible and user-focused content and interactions.
Highly desirable criteria
Demonstrated experience inContent Authoring at SFIA Level 4, including designing complex information deliverables, managing content quality and consistency, and taking responsibility for appropriate publication.
Demonstrated experience inContent Publishing at SFIA Level 4, including selecting appropriate publishing channels, maintaining content management processes and advising content authors on publishing tools and techniques.
Demonstrated ability to build and foster strong stakeholder relationships.
Solid research and written communication skills, with a focus on technical writing and content editing.
Desirable criteria




Experience developing technical publications and content for complex or highly regulated environments.
Experience creating web content, social media content, eLearning materials and interactive digital content.
Experience applying user experience, accessibility, usability and visual design principles to content development.
Experience working with content management systems and digital publishing platforms.
Experience working within government, defence, intelligence, cyber security or other security-sensitive environments.
Skills and experience
The successful candidates will demonstrate:
Robust research and analytical capabilities.
Excellent written communication and technical writing skills.
Strong content editing and publishing capabilities.
Demonstrated stakeholder engagement and consultation skills.
Experience applying content authoring and publishing practices consistent withSFIA Level 4.
Experience applying measurement practices consistent withSFIA Level 3.
Experience applying user experience design practices consistent withSFIA Level 3, including storyboards, wireframes and prototypes.
Robust understanding of usability, accessibility and visual design principles.
Ability to work collaboratively across teams and manage competing priorities.
CurrentBaseline security clearance.
Benefits
Opportunity to work on complex and meaningful content initiatives.
Work within a highly skilled and technically focused environment.
Chance to develop and deliver content across a range of platforms and channels.
Exposure to complex technical subject matter and digital content projects.
Opportunity to collaborate with experienced stakeholders across multiple teams.
Contact details
For a confidential chat, please contactShilpa on************ or via email at ****** we would be more than happy to provide you with additional information and assist you in the application process.
Please note that aNational Police Checkmight be required as part of pre-employment screening.
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📌 Technical Writer Content Designer (Canberra)
🏢 Exclaim IT
📍 Canberra