Auslan Service Team Lead — Deaf Community Support (New South Wales)

Auslan Service Team Lead — Deaf Community Support (New South Wales)

18 Aug
|
National Disability Insurance Agency
|
New South Wales

18 Aug

National Disability Insurance Agency

New South Wales

The National Disability Insurance Agency (NDIA) in Liverpool NSW is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a team delivering Auslan-first support to Deaf and hard-of-hearing participants via video, calls, email and webchat.
You will coach performance, conduct reviews, manage escalations and contribute to service improvements while ensuring compassionate, accessible service. Real-time Auslan communication and robust leadership are essential.
#J-*****-Ljbffr

📌 Auslan Service Team Lead — Deaf Community Support (New South Wales)
🏢 National Disability Insurance Agency
📍 New South Wales

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