CareVicinityis a fast-growing start-up platform connecting care workers with people who need support.
As we continue to grow, we're investing in AI-powered tools and automation that support our frontline teams by reducing administrative tasks and streamlining day-to-day workflows.
Our technology is designed to make work easier, so you can spend more time doing what you do best: deliver exceptional service.
As anoutbound Sales Consultantat CareVicinity, you'll play a key role in growing our marketplace by identifying, engaging and converting care workers into active platform users.
Through consultative sales conversations, you'll demonstrate the value of CareVicinity, guide providers through onboarding, and help them build a sustainable pipeline of work.
You'll also provide technical support as needed, guiding and supporting users through the platform, resolving blockers and answering inbound queries.
The role is high-volume and phone-led (80+ calls/day) to hit conversion KPI's.
What You'll Do:
Own the end-to-end sales journeyfrom enquiry through to onboarding and activation.
Conduct high-volume outbound phone outreach(80+ calls/day) using consultative selling techniques to demonstrate the value of CareVicinity.
Equip workers with the knowledgeand confidence to independently navigate the platform, search for and apply for jobs, lodge shifts, and manage their ongoing activity.
Provide prompt, first-line platform supportand resolve platform enquiries via phone, email and chat.
Re-engage inactive providersand identify opportunities to increase platform adoption and retention.
Liaise with Client Success,Compliance and Accounts teams to coordinate onboarding, resolve operational issues and deliver a seamless provider experience.
Maintain accurate provider records,



interactions and onboarding progress within company systems.
Identify opportunitiesto improve worker conversion, engagement, platform adoption, retention and overall provider satisfaction.
You're Our Kind of Person If You...
Thrive in afast-paced, high-volume sales environment.
Love a target and are motivated byKPIs and results.
Can confidentlyhandle objections, influence conversations and convert opportunities.
Are ambitious, proactive and always looking toimprove and achieve more.
Think on your feet and are a naturalproblem-solver.
Aretech-confidentand quick to pick up new systems.
Want more than a traditional call centre role, withownership, variety and room to grow.
Why Care Vicinity?
A competitive salary,including performance-based bonuses.
Aflexible hybrid workingmodel after probation
Be part of a growing organisation, as we grow, so does your career.
Fitness Passport- subsidised access to hundreds of gyms, pools, and fitness centres across Australia.
Access to mental health and wellbeingresources to support you both at work and beyond.
Salary packaging options, including novated leasing - helping you get more from your salary.
Monthly team socials- an early finish to connect, celebrate, and enjoy time together.
Birthday leave- take the day to celebrate however you choose - The day is yours.
A up-to-date office located in Bowen Hills, Brisbane, with easy access to public transport and everything the inner city has to offer.
You'll needfull working rights in Australiaand acurrent police check, or be willing to obtain one.
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📌 Sales Consultant (Outbound) (Queensland)
🏢 CareVicinity
📍 Queensland