Restaurant Reservations Coordinator
Shell House & The International | Sydney CBD | Casual
About the Role
We're on the hunt for a warm, organised and positive Reservations Coordinator to join the team behind two of Sydney's most-loved venues, Shell House and The International.
You'll be the friendly voice guests hear first, and a key part of how we deliver exceptional dining experiences from the very first phone call.
Working closely with our Reservations & Group Bookings Manager, you'll help keep our booking system running smoothly and make sure every guest feels looked after before they've even walked through the door.
What You'll Be Doing
Managing reservations and enquiries across both venues via phone and OpenTable
Coordinating group bookings and special requests with care and attention to detail
Working closely with our Reservations & Group Bookings Manager to keep things running seamlessly
Being a helpful, professional first point of contact for our guests
Solving problems on the fly with a positive, solutions-focused approach
Assisting with booking reports for each venue
What We're Looking For
Previous experience in a similar reservations or guest-service role within hospitality
Hands‐on experience using OpenTable is preferred (or similar booking system)
A polished phone manner and confident, clear communication skills
A can‐do attitude and a knack for problem‐solving under pressure
Someone reliable,



personable and genuinely happy to be part of a team
The Details
Location:
Office-based role in Sydney CBD
Hours:
Casual, set shifts
Thursday: 11:00am – 6:30pm
Friday: 12:00pm – 7:00pm
Saturday: 11:00am – 8:00pm
Start:
Immediate start available
Future:
Opportunity to turn this into a permanent part-time or Full-time position
Why Join Us
You'll be joining a supportive, friendly team behind two award‐winning Sydney venues, working in a fast‐paced environment where every day brings something new.
If you love hospitality but want to step off the floor and into a dynamic coordination role, this could be the perfect fit.
We welcome applications from people of all backgrounds, ages and walks of life, and are committed to building a team as diverse as the guests we serve.
About The Point
Shell House & The International are proudly part of The Point, a growing hospitality group behind some of NSW's most loved restaurants, bars & pubs.
When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs.
Staff advantages include:
Ongoing Learning & Developmentprograms
A staff rewards program
Staff discountsacross all of The Point venues
A staff referral program
Genuine career development and progression opportunities
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📌 Restaurant Reservations Coordinator (New South Wales)
🏢 The Point
📍 New South Wales