Senior Manager, Customer Ops & Experience — Hybrid (Melbourne)

Senior Manager, Customer Ops & Experience — Hybrid (Melbourne)

18 Aug
|
Wesfarmers
|
Melbourne

18 Aug

Wesfarmers

Melbourne

Wesfarmers OneDigital seeks a Senior Manager to lead the OnePass Customer Operations & Experience, overseeing the outsourced contact centre and the CX tech stack.
You will drive performance, governance, and continuous improvement to deliver high-quality service for OnePass members.
You will partner with IT and product teams to optimise AI-enabled customer service, scale operations, and manage budgets while supporting growth and strategic priorities.
#J-*****-Ljbffr

📌 Senior Manager, Customer Ops & Experience — Hybrid (Melbourne)
🏢 Wesfarmers
📍 Melbourne

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Care Coordinator-Registered Nurse (NDIS) (Brisbane)

Care Coordinator-Registered Nurse (NDIS) (Brisbane)

20 Aug
|
Important Company of the Sector
|
Brisbane
  • 20 Aug
  • Important Company of the Sector
  • Brisbane

Care Coordinator – Registered Nurse (NDIS) Accord Care, QLD Casual | 3 days per week (8-hour shifts) $51.23 – $54.01 per hour + super About Us ACCORD CARE is a trusted provider of pers [...]

Expression of Interest: Senior Revit Technician (Architecture) (Brisbane)

Expression of Interest: Senior Revit Technician (Architecture) (Brisbane)

20 Aug
|
Recognized
|
Brisbane
  • 20 Aug
  • Recognized
  • Brisbane

Company Description With eight design studios spread around the world, chances are you’ve seen our work before. We work across architecture, landscape architecture, interior design and urban desig [...]

Subscribe to this job alert:

Get the latest job offers by email for: senior manager, customer ops & experience — hybrid (melbourne) / melbourne

Creative Traffic Manager (Redfern)

Creative Traffic Manager (Redfern)

20 Aug
|
Recognized
|
Redfern
  • 20 Aug
  • Recognized
  • Redfern

Akcelo is a multi award-winning, independent Brand Experience agency delivering powerful experiences that people love. We fuse creativity with experience design to solve business problems and generate [...]

ECM IBM Consultant/ IBM FileNet Case Manager/Solution Designer (Sydney)

ECM IBM Consultant/ IBM FileNet Case Manager/Solution Designer (Sydney)

20 Aug
|
Important Business
|
Sydney
  • 20 Aug
  • Important Business
  • Sydney

Must HAve: Experience in ECM products (IBM FileNet, Case Manager, Records Manager) solutions is a MUST Ideal candidate should possess the following technical skills: - Experience in des [...]

Subscribe to this job alert:

Get the latest job offers by email for: senior manager, customer ops & experience — hybrid (melbourne) / melbourne