Motel manager (Sponsorship available for the right candidate)
We are seeking an experienced and dedicated
Motel Manager
to lead operations at our motel (15 rooms) in Phillip Island, Victoria. This is a full-time
live-on-site
position offering an exciting opportunity to manage a hospitality business and drive operational excellence. As Motel Manager, you will be responsible for overseeing all aspects of day-to-day operations, staff management, guest services, and financial performance. This role is integral to ensuring our guests enjoy exceptional experiences whilst maintaining profitability and operational efficiency.
Employer sponsorship is available for the right candidate
, making this an excellent opportunity for qualified hospitality professionals seeking to build a long-term career in Australia.
Key responsibilities
Oversee all daily motel operations, including front desk, housekeeping, maintenance and guest services
Manage staff recruitment, training, scheduling and performance management to ensure a highly motivated and skilled team
Ensure excellent guest experiences and handle guest complaints and concerns with professionalism and efficiency
Monitor and maintain occupancy rates, revenue targets and financial performance
Manage budgets, control costs and implement cost-saving initiatives without compromising service quality
Ensure compliance with health, safety and hygiene standards, as well as relevant legislation and regulations
Maintain and upgrade facilities and equipment, coordinating maintenance and repairs as needed
Develop and implement marketing strategies to increase visibility and bookings
Liaise with vendors and suppliers to secure quality products and services at competitive rates
Maintain detailed records of operations, finances and guest feedback




Represent the motel professionally with local businesses, tourism boards and community organisations
What we're looking for
Proven experience in motel or hotel management, ideally within a similar-sized establishment
Strong knowledge of hospitality operations, guest services and industry best practices
Excellent leadership and staff management skills with the ability to motivate and develop teams
Solid understanding of financial management, budgeting and revenue control
Outstanding customer service skills and a genuine commitment to guest satisfaction
Proficiency with hotel management systems and point-of-sale software
Strong communication and interpersonal skillsAbility to work independently, make sound decisions and manage multiple priorities
Attention to detail and organisational skills
Relevant hospitality qualifications or certifications (preferred)
Willingness to work flexible hours, including weekends and public holidays
Multilingual (especially fluent Mandarin) will definitely be an advantage.
About us
We dedicated to providing exceptional guest experiences in picturesque locations. We are committed to maintaining high standards of service, comfort and value. Our team shares a passion for hospitality and a commitment to continuous improvement. We pride ourselves on creating welcoming environments where guests feel valued and staff are empowered to deliver excellence.
What we offer
Competitive salary package commensurate with experience and qualifications
Full-time employment with job security
Sponsorship support available for eligible candidates seeking to work permanently in Australia
Chance to lead and develop a talented hospitality team
Career advancement opportunities within the organisation
Professional development and training support
A collaborative and supportive workplace culture
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📌 Motel Manager (Sponsorship Available For The Right Candidate) (Victoria)
🏢 SRM Victoria
📍 Victoria