Citation Group is expanding its Customer Success team and seeks a Customer Engagement Specialist to nurture a broad portfolio of volume clients across all Citation Group brands in Australia. You will own retention, coordinate cross-sell opportunities, and turn around challenging conversations with confidence.
This role emphasizes smart outreach, data-driven prioritisation, and collaboration with internal teams to deliver scalable value.
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📌 Retention & Growth Specialist – Customer Engagement (New South Wales)
🏢 Citation Group
📍 New South Wales
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