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Join a fantastic team showcasing your excellent customer relationships.
Vehicle/transport industry and Administration experience preferable.
Job Responsibilities
Life at Scania
Our purpose is to Drive the Shift towards a sustainable transport system.
At Scania, our people are our most valuable strength.
Being part of the Scania family offers employees an exciting future in an setting that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.
You know us as a world-leading provider of transport solutions.
Leading innovation towards a sustainable global transport system.
We have one unique resource at Scania to achieve this – you.
Welcome to Scania, a company that is enjoying record growth.
What you will do
This role is responsible for managing and exceeding customer expectations through the process of coordinating new vehicle movements, this role is resposible for;
Conduit between the Customer, third party vendors and the Workshop to ensure a single point of contact
Manage customer expectations by providing timely updates on job progress, handling of cash sales transactions and conducting vehicle handover upon completion of the work
Manage the quotation process, including checking customer credit limits and guarantees of payment; and identify applicable payer i.e. Warranty, Contracts, Cash Sale etc
Create and invoice work orders,



add job lines and allocate work to the workshop planner with regard given to workshop booking capacity and work load.
Identify opportunities to upsell and cross-sell by promoting additional products or services to meet customer needs, contributing to increased sales and customer value
Liaise with external suppliers to ensure efficient co-ordination of new vehicle movements through the Scania Australia Service Network
Who you are
Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following:
Ability to think on your feetand show initiative
Strong abilities in time management, organisation and administration
Effective problem solving
Strong written and verbal communication skills
Mechanical or workshop aptitude is advantageous
What we can offer you
A dynamic and inclusive work culture - be part of a great team environment
A company that is enjoying record growth and eligibility for an annual company bonus scheme
Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
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📌 Customer Service Advisor/Administrator (South Australia)
🏢 Scania Nederland
📍 South Australia