Part Time | Hybrid | Southeast Queensland
At its heart, this role is about turning trusted relationships into long-term partnerships and opportunities into successful outcomes.
At SHEPHERD, we work alongside councils and government clients to deliver critical civil infrastructure and disaster recovery projects that directly impact communities. Our work ensures funding is used effectively, projects are compliant, and communities recover faster and stronger.
This Chance
As Client Engagement Lead, you'll play a key role in strengthening SHEPHERD's relationships with priority clients and turning trusted connections, market insights and our strong delivery reputation into meaningful opportunities and secured work.
You'll be the consistent link between our clients and our technical teams; building genuine relationships across rural, regional and remote markets, identifying opportunities, maintaining a healthy pipeline and ensuring the right conversations happen at the right time.
This is a role for someone who will bring structure and momentum to our client engagement approach and providing the disciplined follow up.
Working alongside our delivery and leadership teams, you'll help us stay close to our clients, understand their challenges and connect them with practical solutions that deliver real value.
What you'll bring
Demonstrated relationship-development capability in long-cycle B2B, professional services, government, infrastructure, civil, regional markets, technology-enabled services or a related field
Genuine comfort building relationships in rural, regional and remote environments




Strong follow-through discipline: able to maintain contact cadence over ***** month cycles
Strong discovery instincts: asks, listens.You're genuinely curious and value understanding before pitching
Ability to qualify opportunities and recommend walking away from poor-fit work
Confidence working across organizational relationships executive, technical, operational and procurement stakeholders
Ability to work with CRM, pipeline stages, next actions and forecast inputs
Ability to coordinate internal experts without pretending to be the technical expert
Willingness and capacity to travel regularly to priority regions
Authentic, practical and values-aligned communication style
The following skills would be valuable so if you have experience in this space please highlight:
Local government or public-sector infrastructure experience
Roads, asset management, DRFA or disaster recovery exposure
Experience with Local Buy, VendorPanel, LGP, TenderLink or similar procurement pathways
More about you:
You value people, relationships and connection
Persistent without being pushy
Commercially hungry without being slick
Curious and patient in discovery
Comfortable with long cycles and delayed payoff




Structured enough to maintain CRM, next actions and follow-up discipline
Practical and useful in client conversations
Comfortable travelling and spending time in regional communities
Able to build trust with both executive decision-makers and technical stakeholders
Willing to learn the domain rather than overstate expertise
Why SHEPHERD and Why this role is Different
High trust, high accountability -
you'll be given ownership, not micromanaged.
Real impact
– your work directly supports infrastructure delivery and community recovery.
Opportunity
– genuinely influence the future of a growing national organisation.
Hybrid flexibility
– mix of in person team collaboration, WFH and regular travel to priority regional clients, industry events and SHEPHERD operating locations.
Solid team
– practical, supportive people who get things done.
Our process and what you can expect from us:
We will review all applications and shortlist successful candidates for the next stage.
Shortlisted candidates will be asked to complete a one-way video submission, answering further questions about their experience and suitability for the role.
We will then shortlist a smaller group to progress to face-to-face interviews. This will also be an opportunity for you to ask questions about the role and what it's like to work at SHEPHERD.
We value transparency and will keep you informed of your progress throughout the process.
A Full Candidate Prospectus is available at
#J-*****-Ljbffr

📌 Client Engagement Lead (Queensland)
🏢 Shepherd Services
📍 Queensland