A great Support Coordinator changes lives. A outstanding Team Leader multiplies that impact across an entire team. That's this role.
As Support Coordination Team Leader with Access Support Coordination, you'll lead a team of Support Coordinators - keeping them focused, supported and equipped to deliver outcomes that actually matter to the participants they work with. It's a leadership role with real influence, and when your team gets it right, you feel it in the results.
What you'll be doing
Leading and monitoring a team of Support Coordinators to maximise participant engagement and outcomes, particularly for people with complex needs
Ensuring your team completes safety and support planning assessments in collaboration with participants, carers, families and relevant stakeholders
Coaching and developing your team's capacity to build participant independence and achieve positive NDIS outcomes
Completing regular supervision, debriefing and performance reviews with direct reports - identifying strengths, managing risks and developing best practice
Conducting regular site visits to your team's locations to stay connected and provide hands-on support
Collaborating with the Support Coordination Manager on performance, improvement planning and team development
A great Support Coordinator changes lives. A great Team Leader multiplies that impact across an entire team. That's this role.
As Support Coordination Team Leader with Access Support Coordination, you'll lead a team of Support Coordinators - keeping them focused, supported and equipped to deliver outcomes that actually matter to the participants they work with. It's a leadership role with real influence, and when your team gets it right, you feel it in the results.
You're the right person if...




You have demonstrated experience in a similar leadership role or within the NDIS
You hold a Certificate IV in Mental Health, Community Services or a related discipline
You have a strong understanding of PRODA and CareView - preferred but not essential
You negotiate and influence with confidence and bring out the best in the people around you
You're highly organised, detail-focused and able to manage competing priorities without letting things slip
You're across Microsoft Office and web-based applications and handle confidential information with tact and discretion
You hold a valid unrestricted Drivers Licence, Working with Children Check and NDIS Worker Screening Clearance
Why Access Support Coordination
Monthly RDO - an extra 12 days of leave per year
Wellness initiatives plus24/7 access to the Sonder wellbeing app
Access to an employee rewards hub providing savings and cashback across everyday purchases
Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated support
Genuine long-term career opportunities as Kanda continues to grow
Recruiting top talent for Kanda, All Plan Management, Access Support Coordination & Kanda Foundation - because great people build great organisations.
Kandais committed to creating and maintaining a child safe organisation.
We're dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome - they're essential to who we are and what we do.
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📌 Support Coordinator Team Leader (Queensland)
🏢 Access Support Coordination
📍 Queensland