Senior Customer Experience & Service Improvement Lead (Melbourne)

Senior Customer Experience & Service Improvement Lead (Melbourne)

18 Aug
|
State Government Of Victoria, Australia
|
Melbourne

18 Aug

State Government Of Victoria, Australia

Melbourne

State Government of Victoria, Australia in Melbourne is seeking a Service Experience Senior Officer to build trusted relationships across the department and understand what people need from PLG services.
You'll analyse customer feedback, service data and stakeholder insights to identify trends and opportunities, turning them into practical recommendations for improved service quality.
You'll contribute to service standards, customer journey improvements, engagement activities and
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📌 Senior Customer Experience & Service Improvement Lead (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne

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