Contribute to business growth and profitability by delivering a high-quality warranty service while effectively managing risk.
Actively contribute to the profitability, growth and return on assets by providing a product quality focus for warranty investigations, remanufacturing activities and assisting the senior technical officer in all aspects of product assessments/testing and development.
To ensure that all activities are conducted in a timely manner or as per service level agreements and that your customers both internal and external are prioritized in daily activities.
With a proud history in Australia and New Zealand's automotive and engineering industries, our more than 6,000 team members benefit from almost a century of knowledge, experience and passion.
Our name, Genuine Parts Company provides a clue to the foundation of our success.
We genuinely care for our people.
Our brands are synonymous with quality and reliability in the automotive aftermarket, and have enormous recognition across our region.
Duties Included
Support quality goals within the department
Ensure customer expectations are met or exceeded
Investigate and resolve product quality issues
Provide timely feedback and corrective actions
Maintain accurate records and documentation
Ensure equipment is safe and operating correctly
Keep the work area clean and organised
Confirm parts availability before builds commence
Complete remanufacturing tasks in line with procedures
Perform final quality checks on all builds
Identify and report faults or non-conformances
Maintain remanufacturing equipment and records
Arrange and test product samples as required




Assess new products to ensure they meet specifications
Review warranty data to identify trends and issues
Inspect and assess warranty claims
Investigate root causes and prepare claim reports
Return parts to suppliers when further investigation is needed
About you
Strong attention to detail
Positive, can-do attitude
Proactive and self-motivated
Sound mechanical aptitude and technical problem-solving skills
Ability to collaborate across teams and all levels of the business
Leads by example and lives company values
Committed to delivering genuine service moments
Looking after you
We are committed to ensuring our people are well looked after.
In addition to a rewarding and challenging career, we will provide:
Staff discounts across the GPC Asia Pacific group of Companies
Private health insurance discounts
Employee assistance program
A highly safety conscious work environment
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
Paid volunteer leave allowing you to give back to your chosen charity/community organization
Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements,



e-cards and our employee recognition program, plus so much more!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Since ****, GPC has set the standards for performance and value for our customers and our stakeholders.
Today, we're proud to say we're the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.
Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.
GPC Asia Pacific Movement is in our DNA.
We are GPC Asia Pacific, one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, Current Zealand and South East Asia.
Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.
Yet we are more than just a parts and service company.
We propel people forward.
With over **** team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still.
Reach is key to our success.
Learn more about our business online at
#J-*****-Ljbffr

📌 Qa & Warranty Technician - Gpc Asia Pacific Brisbane
🏢 AUS GPC Asia Pacific Australia
📍 Brisbane