Heidi Health is seeking a content leader to own the Help Center and build a scalable knowledge base that supports AI-assisted support tools. You will work with Product, Engineering, and Marketing to deliver accurate, multilingual content that guides customers and internal teams.
You will write the content directly, define the process, and scale the function across segments while maintaining high writing standards and explicit documentation.
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📌 Head Of Help Center & Knowledge Content (Sydney)
🏢 Heidi Health
📍 Sydney
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