Hotel Business Development Manager / Sales ManagerQuest Apartment Hotels is the largest and fastest-growing apartment hotel brand in Australasia, providing exceptional extended-stay corporate accommodation.
As part of The Ascott Limited, we are backed by a global leader in serviced residences, ensuring unparalleled service, innovation, and growth opportunities.Quest Burwood East is a business-driven, guest-focused property, and we are looking for a passionate and results-oriented Business Development Manager (BDM) to drive revenue growth, build strong corporate relationships, and secure new business opportunities.About the RoleAs a Business Development Manager, you will play a key role in identifying and growing corporate business accounts while ensuring our corporate guests experience effortless stays.
This is a highly strategic role requiring sales acumen, relationship management skills, and a deep understanding of the local market.Key ResponsibilitiesDrive revenue growth by acquiring, developing, and retaining corporate clients.Implement monthly sales action plans and account management strategies.Identify new business opportunities through research, networking, and targeted outreach.Conduct competitor analysis to position Quest Burwood East effectively.Account Management & Client RelationsBuild and maintain long-term relationships with corporate clients and key industry stakeholders.Regularly meet with existing clients to ensure satisfaction and explore upselling opportunities.Handle client enquiries, negotiate contracts, and maintain accurate records in Salesforce CRM.Networking & Local Market EngagementRepresent Quest Burwood East at industry events, local business associations,



and networking opportunities.Stay up to date with market trends, corporate travel patterns, and emerging business needs.Collaborate with Quest's Corporate Sales Team to leverage national and local sales initiatives.Develop weekly and monthly sales reports to track performance against KPIs.Work closely with the Franchise Owner & Management Team to align sales strategies with business goals.Ensure all client interactions and sales activities are recorded and maintained in Salesforce CRM.About YouYou are a driven, proactive, and results-focused individual who thrives in a fast-paced environment.
You love building relationships, understanding business needs, and providing tailored accommodation solutions.Experience & Skills RequiredMinimum 2 years' experience in a sales, business development, or account management role.Background in hospitality, travel, or tourism is preferred.Robust B2B sales experience, with a proven track record in lead generation, acquisition, and client retention.Proficiency in Salesforce CRM or similar sales management systems.Exceptional communication, negotiation, and presentation skills.Ability to work independently, manage a sales pipeline, and meet revenue targets.Preferred AttributesA natural networker with strong local market knowledge.Passion for the hospitality and corporate accommodation sector.Goal-oriented, self-motivated, and comfortable with KPI-driven performance.What We OfferCompetitive salary + bonus structure based on performanceDiscounted accommodation within the Quest networkOngoing training & professional development opportunitiesWork with a supportive and collaborative teamCareer growth within Australasia's leading serviced apartment group
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📌 Hotel Business Development Manager / Sales Manager (Victoria)
🏢 Quest Burwood East
📍 Victoria