People First Bank is seeking a Continuous Improvement Lead on a fixed term contract in Brisbane to drive initiatives that reduce customer friction and improve experiences, delivering measurable business outcomes. You'll lead cross‐functional workshops, coordinate the Customer First Forum, manage risks and dependencies, and translate customer insights into practical improvements across the organisation.
Bring Lean Six Sigma, DMAIC and process-mapping expertise to influence leaders, coach teams
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📌 Customer-First Continuous Improvement Lead (Brisbane)
🏢 People First Bank
📍 Brisbane
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