This is a senior leadership role requiring 4+ years' experience in a similar role. You'll be the single point of accountability for our end-to-end supply chain and our day-to-day operations setting the strategy, building the infrastructure, and making the whole engine faster, cleaner, and more cost-effective as we grow.
The details
Location: Sydney-based
Type: Full-time, permanent
Reports to: Founders
Direct reports: ops/fulfilment coordinator
Start date: [as soon as possible]
Key Responsibilities
Inventory & demand planning
Own inventory across locations — forecasting, replenishment, and allocation to match demand and growth
Partner with the buying team to align stock, lead times, and cash flow
Minimise stockouts and overstock as volume scales
Operations & systems
Own the operational tech stack (Shopify, 3PL/WMS, inventory and returns tooling) and how it all connects
Design and document the processes that let the business scale
Build clear operational reporting cost-per-order, delivery performance, landed cost, inventory health
Leadership & strategy
Set the supply chain and operations strategy as we scale across AU, the US, and beyond




Identify and remove bottlenecks, reduce landed cost, and improve delivery speed
Partner closely with finance and customer care
Build and lead the operations function (and team) as it grows; report to and advise the leadership team
About you
Senior experience in supply chain, logistics, or operations within fashion, apparel, or e-commerce/DTC
A track record owning 3PL and freight-forwarder relationships, ideally across multiple markets
Strong command of international shipping, customs, duties, and taxes (AU essential, US highly desirable)
Solid inventory and demand planning experience
Comfortable owning an operational tech stack and building process from the ground up
Both strategic and hands‐on. You can set direction and roll up your sleeves in a small, quick business
Strong with reporting and analytics fluent in spreadsheets and operational platforms
A natural streamliner who stays calm under peak-season pressure
An excellent communicator and leader who can hold partners to account, influence leadership, and grow a team
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📌 Head Of Supply Chain / Operations (Sydney)
🏢 ance gria
📍 Sydney