Non-Production Environment Manager - Melbourne
Ayan Infotech are looking for a Non-Production Environment Manager for a long term contract job opportunity in Melbourne.
All applicants must have full unrestricted work rights in Australia.
Title: Non-Production Environment ManagerLocation: MelbourneType: Contract (6 months+, may extend)
Role Purpose
The Non-Production Environment Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.
The role ensures these environments are:
Available and stable
Secure and properly configured
Ready for testing and deployments
Quickly restored when issues occur
This person also coordinates issue triage, manages setting-related risks, and maintains knowledge of how various applications and systems work together.
Required Experience
Technical & Industry Experience
Experience working in large and complex organisations.
Experience in industries such as:
Postal services
Logistics
Transport
Retail
eCommerce
Environment & Release Management
Strong experience managing enterprise test environments.
Experience handling software releases and deployments.
Experience with incident, change, and release management processes.
Technical Skills
Essential Knowledge
SAP applications
Oracle applications
Microsoft technologies
Application dependencies and integrations
Monitoring & Troubleshooting
New Relic
Log analysis and dashboard monitoring
Process Knowledge
ITIL Change Management
ITIL Request Management
ITIL Conflict Management
Ensure all non-production environments are available, secure, and fit for purpose.
Manage and support test environments throughout the project lifecycle.
Monitor environment health, availability, and performance.
Coordinate environment setup and configuration for projects and testing activities.
Ensure environments comply with security and data protection requirements.
Release & Deployment Management
Plan and coordinate software releases and deployments.
Work with application support teams to deploy code with minimal impact to testing.
Manage release schedules and deployment plans.
Communicate deployment timelines and risks to stakeholders.
Conduct post-release reviews and identify improvement opportunities.
Lead triage sessions to identify and resolve environment issues.
Troubleshoot complex technical problems across multiple applications.
Coordinate teams to quickly resolve incidents and defects.
Ensure clear communication during outages and service disruptions.
Improve environment management processes and governance.
Enhance monitoring, logging, and reporting capabilities.
Drive innovation and adoption of new technologies.
Maintain documentation, standards, and best practices.
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