Services Australia in Newcastle, NSW is seeking a Service Delivery Officer to support the Child Support program. You will work in a rostered contact centre handling a mix of inbound and outbound calls, gathering information and explaining outcomes to separated parents navigating the Child Support Scheme.
The role involves negotiating and setting up payment arrangements, updating systems, and providing guidance with a customer-centric approach.
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📌 Child Support Advisor - Hybrid | Training Included (Newcastle)
🏢 Services Australia
📍 Newcastle
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