ServiceNow Developer - ITSM/ITOM | TSPV ClearanceWe are seeking an experienced ServiceNow Developer to work with a global consulting firm to deliver end-to-end ServiceNow solutions within highly secure Defence and government environments.Working across high-side and low-side networks, you will deliver secure ITSM and ITOM solutions within complex Defence and government environments in Canberra.
This hands-on role will involve ServiceNow development, configuration, MID Server deployment, system integrations, testing and technical documentation across restricted and segmented networks.
Candidates will require solid ServiceNow implementation experience, Defence or Federal Government exposure, and an active TSPV clearance.
This is a hands-on project-delivery role where you will collaborate with architects, project managers and client stakeholders to deliver robust, fit-for-purpose solutions.Long term contract, Canberra, ACT LocatedSecure Defence EnvironmentKey ResponsibilitiesDesign and implement ServiceNow ITSM and ITOM solutions within secure environmentsDeliver Incident, Problem, Change, Request, CMDB and Service Catalogue workflowsConfigure Discovery, Service Mapping, Event Management and Orchestration capabilitiesDeploy and troubleshoot MID Servers across segmented and restricted networksBuild integrations using REST, SOAP,



LDAP, file-based interfaces and e-bondingFacilitate requirements workshops and solution walkthroughs with technical and business stakeholdersDevelop and execute unit, system integration and user acceptance testingSupport data migration, cutover and go-live activitiesProduce solution designs, as-built documentation, runbooks and knowledge-transfer materialsEnsure solutions comply with the Australian Government ISM, PSPF and client security requirementsSkills/ Experience Required:An active TSPV security clearanceAt least two years of hands-on ServiceNow, Microsoft Service Manager or BMC implementation experience across multiple project lifecyclesStrong ServiceNow ITSM experience across Incident, Problem, Change, CMDB, Service Catalogue and Service PortalStrong ITOM experience, including Discovery, Service Mapping, Event Management and MID Server architectureExperience configuring and troubleshooting MID Servers within segmented network environmentsStrong knowledge of integration patterns, including REST, SOAP, LDAP and file-based integrationsExperience working within Australian Defence or Federal Government environmentsStrong stakeholder engagement and technical documentation skills
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📌 Servicenow Developer- Tspv (Canberra)
🏢 NW Technology
📍 Canberra