Employment Type
Permanent
Closing Date
30 Dec *******:59pm
Job Title
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Ready to Make a Difference?
Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations.
You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
Opportunities available across these locations:
Eaton
Bunbury
WhatYou'llBe Doing:
Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:



Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Advantages:
Hourly Rate: $***** per hour
*Junior rates apply for those under 20 years of age.
*Penalty rates are as follows:_Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays._
Plus 12% Superannuation
**If you are eligible to receive Variable Remuneration, the eligibility,calculationand payment will bedeterminedby theVariable Remuneration plan's rules (which we may change from time to time).
** the first 2 months guaranteed while you learn on board.
Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
Leave Options: Take advantage of 16 weeksof paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability topurchaseup to 4 weeks ofadditionalleave.
Training & Career Growth Opportunities:



Access over 17,000 learning programs with LinkedInLearning, anddevelop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
Flexibility: We offer flexible working hours and a supportive approach to parental leave— do it your way!
Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is itYouWe'reLooking For?
Great Communication Skills: You'rea naturalat connecting with people and making their day better.
Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive: You'remotivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning: You'reeager to grow and develop your skills in a dynamic environment.
Resilience and Positivity: You have a can-do attitude, even when things get busy.
Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe'llteach you the rest!
Join Us at Telstra Retail:
When you become part of the Telstra team,you'rejoining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Wecan'twait to see whatyou'llbring to our team!
#J-*****-Ljbffr

📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Bunbury)
🏢 Telstra
📍 Bunbury