You'll be the person our association clients call first.The Association Specialists (TAS) manage not-for-profit associations: their governance, their members, their boards and their day-to-day operations.
We've built our reputation on doing that properly, and our clients stay with us because of it.We're looking for an Association Manager to take ownership of a portfolio of association clients.
This is a senior, client-facing role.
You're not supporting someone else's relationship.
You hold it.What you'll be doingActing as the primary relationship holder for your portfolio, and building a genuine working relationship with each association president and boardRunning monthly planning meetings with each client to agree the plan of workPreparing and issuing board and committee agendas, papers and minutes to a clear scheduleDelivering monthly management reporting across your clientsKeeping budgets transparent by raising overruns early and working through the options collaborativelyBriefing and supporting the Association Client Services Coordinator who works across your portfolioLooking for ways to sharpen how we work, not just keep it ticking overWhat you'll bringSolid client or account management experience,



ideally juggling several accounts at onceExcellent written and verbal communication.
You can write a board paper and a difficult email equally wellStrong organisational skills and real attention to detail, particularly across reporting and governanceConfidence in front of senior stakeholdersA proactive approach: you raise things early and turn up with optionsComfort with Microsoft Office, project management tools like Asana, and time trackingHelpful, but not essential:Not-for-profit or association sector experienceFamiliarity with boards, committees and AGMsHarvest or a similar time and billing toolMembership management systems or CRM platformsEvent or conference coordinationWhat we offerHybrid working from our St Leonards office, 5 days a week onsite, 3 days after onboardingFull-time, 35 hours per weekA genuinely diverse portfolio: several associations, several sectors, no two weeks the sameEstablished systems, documented processes, and a Coordinator supporting your portfolioA team that cares about the standard of the work, and about how we treat each other
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📌 Association Manager (New South Wales)
🏢 @
📍 New South Wales