Company DescriptionAt Sofitel, luxury is more than elegance-it'sa way of operating.
Every interaction, every decision, everyleaderand ambassadorshapesour reputation.
As PeopleandCulture Manager, you will drive the strategic heartbeat of the hotel, ensuring our people and culture fuel both exceptional guest experiences and solid commercial outcomes.Where French sophistication meets coastal chic, Sofitel Gold Coast Broadbeach embodies Art de Vivre in the heart of Broadbeach, just steps from the ocean.
Featuring 296 elegant rooms and suites, two stylish bars, a signature restaurant, multi-level pools, and ten refined event spaces, our hotel celebrates French elegance infused with the relaxed charm of the French Riviera.Job DescriptionReporting to the General Manager, you will be both architect and guardian of our culture.
Your influence will shape the way leaders lead, teams perform, and the hotel delivers resultsin a luxury environment.
You will connect talent strategy directly to business performance, balancing care with accountability.Partner withleadersto drive performance,engagementand accountabilityLead workforce planning aligned to business strategy and financial targetsElevate leadership capability through coaching,developmentand succession planningDrive impactfulemployeeinitiativesthatinfluenceengagementand retentionOversee recruitment and onboarding experiences that attract top-tier luxury talentFacilitate training across all levels fromlarge scalebrand immersions to bespoke coursesExpert management of employee relations and compliance, protecting both people and the brandChampion culture initiatives aligned to Sofitel's art de vivreOperational excellence through HR systems, analytics and reporting that inform commercial decisionsLeadand develop thePeopleandCulture team,



creating structure,clarityandhigh standards.QualificationsA strategic operator who thrives at the intersection of culture and business outcomesPassionate about shaping culture daily - through storytelling,standardsand leadershipComfortable influencing at executive level and driving results across multiple functionsStrong commercial mindsetwith the ability to understand budgets,workforce costs, and the levers that impact profitabilityEmotionally intelligent,resilientand decisive under pressureExperienced in Australian employment law, Hospitality award, andmanagingER matterswith professionalism and discretionProven experience as a People & Culture / HR Manager, within a hospitality and/or luxury environmentadvantageousAdditional InformationThrive in Our Sofitel Gold Coast Broadbeach CommunityCompetitive salary packageand incentive planwith comprehensive benefitsComplimentary lunch daily, dry cleaning, and on-site secure parking in the heart of BroadbeachCelebrate your work anniversary with a complimentary Sofitel luxury stay and breakfast for two, plus a paid day off on your birthdayGenerous discounts on accommodation, dining, and lifestyle experiences across Accor's global portfolioTailored recognition and reward programs, with both pop up andlarge scaleemployee events every monthOngoing leadership development, mentoring, and career growth opportunitiesInclusive and supportive culture where your creativity and leadership shape the guest experienceFull Australian working rights are required for this role with the ability to work an average of 38 hours per week.Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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📌 People And Culture Manager (Gold Coast)
🏢 Accor Hotels
📍 Gold Coast