The Bigger PictureAt Andromeda, we're building the social intelligence layer for humanoid robots - technology that allows robots to understand people, build relationships and become a meaningful part of everyday life.The Bigger PictureAt Andromeda, we're building the social intelligence layer for humanoid robots - technology that allows robots to understand people, build relationships and become a meaningful part of everyday life.Our first robot, Abi, is already doing this in aged care and healthcare, where she brings conversation, companionship and engagement to people every day.Now we're scaling from early deployments into a platform that can operate across thousands of real-world environments.
We're looking for individuals who want to tackle hard problems across robotics and AI, and help define what it means for robots to live and interact alongside people.Our ValuesEmpathy - Kindness and compassion are at the heart of everything we doPlay - Play sharpens focus.
It keeps us curious, fast and obsessed with the craftNever Settle - A relentless ambition, bias toward action, and uncomfortable levels of curiosityTenacity - Tenacious under pressure, we assume chaos and stay in motion to adapt and progressUnity - Different minds.
Shared mission.
No passengersThe RoleAs our Network & IT Systems Engineer, you will be the technical backbone of Andromeda's internal technology and on-prem infrastructure - owning the systems, automation and day-to-day support that keep our people productive and our infrastructure reliable.
We don't have an external MSP or a separate helpdesk team.
You will own issues end-to-end: from helping someone whose laptop won't connect to Wi-Fi, through to diagnosing a Linux server, recovering an on-prem service or fixing the underlying system so the problem doesn't happen again.




This is a hands-on role.
You'll provision laptops, manage accounts, respond to support requests and troubleshoot everyday issues.
But your job is not simply to work through tickets.
You will also design better systems, automate repetitive work, improve observability and build the foundations that allow Andromeda to scale without its IT workload scaling at the same rate.
You will own employee devices, identity, office networking, SaaS administration, on-prem infrastructure and the automation layer that ties them together.What You'll OwnEnd-User SupportOwn IT support across the company, from initial request through to resolutionEngineer seamless, self-service experiences for the company.
Minimize manual intervention by building automated workflows and reliable tooling that reduce IT frictionDiagnose and resolve more complex problems without relying on an external MSPIdentify recurring issues and address their underlying causesEstablish lightweight support processes that remain responsive as the company growsUse agents and LLMs to diagnose, fix and prevent common issuesDevice Management and ProvisioningOwn our Windows, macOS and Linux device fleet from procurement through to decommissioningProvision, configure, patch, repair, wipe and re-image laptops and computersOwn and automate our global fleet lifecycle for macOS and Linux, building secure, compliant,



and unified environments for our engineering and customer success teamsManage device configuration, software installation, disk encryption, security policies and compliance through MDM and supporting toolingMaintain standard configurations and reduce drift between machinesMaintain an accurate inventory of devices, ownership, configuration and lifecycle stateIdentity and SaaSOwn and evolve Google Workspace as our core identity and collaboration platformManage user lifecycle, groups, permissions, MFA, access policies and security configurationAutomate onboarding, offboarding and access-management workflowsOwn and evolve our Identity and Access Management (IAM) framework.
Scale our identity platform by automating onboarding, offboarding, and access workflows, enforcing least-privilege policies and integrating SaaS tools via APIs to eliminate operational toil and manual lifecycle managementImprove license governance and remove redundant or unused accessMaintain secure break-glass and recovery proceduresOn-Prem InfrastructureOperate and maintain the servers, computers, storage and network infrastructure that support Andromeda's internal and on-prem servicesAdminister Linux systems, containers and supporting servicesMonitor availability, performance, capacity, storage and infrastructure healthPlan and perform system maintenance, upgrades, patching and hardware replacementMaintain backups and regularly verify that systems can be recoveredMaintain known-valuable configurations, operational documentation and recovery proceduresNetworking and Office InfrastructureOwn office Wi-Fi, switches, routers, firewalls, VPNs, DNS, DHCP and physical connectivityDesign appropriate separation between corporate, engineering, production, robot and guest networks
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📌 Network & It Systems Engineer (Melbourne)
🏢 Andromeda
📍 Melbourne