An exciting opportunity is now available for an Account Project Manager to join our growing team.
Location: North Melbourne, VIC
Position: Account Project Manager
Type: Full-time
Sector: Brand, B2B Marketing, and Digital Consultancy
About Mo Works
"Our mission is to empower those building a better future."
Mo Works is a creative digital consultancy - not a traditional agency.
We work with bold brands across education, utilities, health, energy, public sector, and logistics to reposition their brands, realign marketing and sales, and rebuild digital experiences that drive real, measurable growth.
Our work spans strategy, brand and communications, marketing campaigns, websites, digital products and technology delivery, often bringing multiple disciplines together within the same engagement.
Role Purpose
This is a delivery role at Mo Works - the person who keeps projects moving, clients informed and delivery under control.
You'll own the day-to-day delivery and client relationship across a portfolio of projects, from kick-off and planning through to delivery, launch and close-out.
Projects may include brand strategy, communications, campaigns, ongoing marketing, websites, digital products, UX/UI, technology or integrated engagements involving several of these disciplines.
You'll sit at the intersection of the client and our internal team, translating objectives and feedback into clear briefs, coordinating the right people and inputs, managing expectations, and keeping scope, timelines, budgets and risks visible throughout delivery.
You'll also be responsible for building strong day-to-day client relationships; understanding what matters to each client, identifying issues early and helping create an experience that supports long-term retention.
An exciting opportunity is now available for an Account Project Manager to join our growing team.
Location: North Melbourne, VIC
Position: Account Project Manager
Type: Full-time
Sector: Brand, B2B Marketing, and Digital Consultancy
About Mo Works
"Our mission is to empower those building a better future."
Mo Works is a creative digital consultancy - not a traditional agency.
We work with bold brands across education, utilities, health, energy, public sector, and logistics to reposition their brands, realign marketing and sales, and rebuild digital experiences that drive real, measurable growth.
Our work spans strategy, brand and communications, marketing campaigns, websites, digital products and technology delivery, often bringing multiple disciplines together within the same engagement.
Learn more: moworks.com.au | instagram.com/moworks
Role Purpose
This is a delivery role at Mo Works - the person who keeps projects moving, clients informed and delivery under control.




You'll own the day-to-day delivery and client relationship across a portfolio of projects, from kick-off and planning through to delivery, launch and close-out.
Projects may include brand strategy, communications, campaigns, ongoing marketing, websites, digital products, UX/UI, technology or integrated engagements involving several of these disciplines.
You'll sit at the intersection of the client and our internal team, translating objectives and feedback into clear briefs, coordinating the right people and inputs, managing expectations, and keeping scope, timelines, budgets and risks visible throughout delivery.
You'll also be responsible for building strong day-to-day client relationships; understanding what matters to each client, identifying issues early and helping create an experience that supports long-term retention.
Key Responsibilities
Project Delivery
Manage concurrent projects and client engagements from kick-off through to delivery and close-out
Build and maintain project plans, timelines, scopes, budgets and resource requirements
Track milestones, dependencies, risks and blockers across the project lifecycle
Coordinate delivery across strategy, brand, content, marketing, UX, design and development teams
Keep feedback, approvals and internal inputs moving to avoid delays
Manage changes in requirements while protecting scope, timeline and budget
Maintain accurate project documentation and tasks in ClickUp
Run structured project close-outs and capture key learnings
Client & Account Management
Act as the primary day-to-day contact across your client portfolio
Lead project meetings, status updates and delivery communications
Keep clients informed, aligned and confident in progress
Understand client objectives, stakeholders and priorities
Translate feedback into clear, actionable internal briefs
Manage expectations when timelines, priorities or requirements change
Identify scope creep and change requests early
Build trusted relationships that support client satisfaction and retention
Identify client challenges and opportunities where Mo Works can add further value
Internal Coordination & Delivery Operations
Ensure internal teams understand project objectives, deliverables and deadlines
Prepare clear briefs, actions and task requirements
Maintain visibility over workload,



capacity and project health
Consolidate feedback before passing it to delivery teams
Anticipate risks and elevate issues where needed
Support QA and internal review before client presentation
Track project hours and budgets against allocation to protect margin
Report on project status, commercial health and risks
Contribute to improving project management processes, templates and workflows
Decision Rights
You are accountable for:
Project status and delivery control
Delivery and client communication
Day-to-day client relationship health
Scope control and change identification
Escalation of delivery, commercial or relationship risks
KPIs
Projects delivered on time and within scope
Project margin performance (hours vs. allocation)
Client satisfaction and retention
What Success Looks Like
You know the status, next step and risks of every project you manage
Projects feel organised and under control, even when priorities change
Clients know what is happening and what comes next
Internal teams receive clear briefs and consolidated feedback
Scope changes, risks and blockers are identified early
Projects are delivered within agreed timelines and commercial expectations
Client relationships remain strong beyond individual projects
Nothing significant falls through the cracks
Ideal Profile
3-5 years' experience in project management, account management or client services, ideally within a creative, marketing, consulting or digital environment
Experience managing strategy, brand, marketing, communications, website or digital projects from kick-off through to delivery
Strong understanding of scope, timelines, budgets, risks and resourcing
Excellent client and stakeholder management skills
Commercial awareness and understanding of how delivery decisions affect project profitability
Strong problem-solving skills with the ability to identify risks early
Able to turn client objectives and feedback into clear briefs for specialist teams
Comfortable working across strategy, marketing, creative, design and development
Highly organised and able to manage multiple projects and priorities
Strong written and verbal communication skills
Self-directed, accountable and comfortable taking ownership
Proficient with ClickUp or similar platforms, Slack, Google Workspace and collaborative tools such as Figma
Why Join Us?
Work across a diverse mix of strategy, brand, marketing and digital projects
Competitive salary with performance-based incentives
Ongoing training and professional development support
Flexibility and an emphasis on work-life balance
Day off for your birthday
Pet-friendly office + bring your dog or cat
#J-*****-Ljbffr

📌 Account Project Manager (Melbourne)
🏢 Mo Works
📍 Melbourne