ABOUT THE ROLE We are seeking an experienced and people-focused Administration Supervisor to lead our administration team at Peel Health Campus in Mandurah.
Peel Health Campus is a busy hospital environment providing emergency, inpatient and outpatient services to the growing Peel region.
As Administration Supervisor, you will play a key role in ensuring the smooth and efficient operation of our imaging administration services while supporting a high-performing, patient-focused team.Reporting to the Regional Manager you will oversee the day-to-day administration function including team leadership, rostering, patient bookings and arrivals, billing, workflow coordination and liaison with hospital and clinical teams.
This is a hands-on leadership position where you will remain involved in daily operations while coaching and supporting your team to deliver an exceptional experience for patients, referrers and internal stakeholders.
This is a full-time position working Monday to Friday, 8:30am-5:00pm, with occasional flexibility to support additional coverage where rarely required.YOUR RESPONSIBILITIES As Administration Supervisor, you will:
Lead and support the site administration team, providing day-to-day guidance, coaching and development
Coordinate rosters, leave and staffing coverage to support effective service delivery
Support recruitment, onboarding, training and performance management of administration staff
Oversee patient bookings, registrations, pre-procedure information, billing and payment processes, ensuring accuracy and excellent patient service
Coordinate inpatient, outpatient and urgent bookings with hospital, technical and clinical teams
Monitor administration workflows, ensuring efficient use of appointments, accurate patient data and completion of end-of-day processes
Build strong working relationships with Radiologists, imaging teams, hospital staff and referring practitioners
Maintain high standards of administration, patient care and compliance with company, privacy and WHS requirements




ABOUT YOU You will be an experienced administration professional who enjoys leading people while remaining hands-on in a busy operational environment.You will ideally bring:
Previous experience leading an administration, reception or customer service team
Experience within healthcare, medical imaging or a similar fast-paced environment
Strong understanding of patient administration, bookings and billing processes
Knowledge of Medicare, DVA, WorkCover and hospital billing would be highly regarded
Experience with RIS/PACS or similar healthcare systems, along with strong general computer skills
Excellent organisation, attention to detail and ability to manage competing priorities
Strong communication and relationship-building skills with a supportive, hands-on leadership style
A genuine commitment to delivering professional and compassionate patient service
Certificate IV in Business Administration or Business Management would be advantageous
WHY JOIN APEX RADIOLOGY?
At Apex Radiology, you will be part of a respected healthcare organisation where your leadership directly contributes to the experience of our patients and the success of our clinical teams.You'll enjoy:
A key leadership opportunity within our Peel Health Campus team
A varied role combining people leadership with hands-on operations
The support and stability of one of Australasia's largest diagnostic imaging groups
Ongoing learning, development and career progression opportunities
A collaborative team environment focused on quality patient care
Access to a range of employee benefits through the wider IDX Group
FOR YOUCompetitive Salary:



Attractive salary with annual reviews to recognize your contributions.
Paid Parental Leave: Additional leave to support recent parents.
Fitness Passport: Access to over **** locations nationwide to support your fitness goals.
Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
Referral Bonuses: Financial incentives for referring outstanding talent to our team.
Career Advancement: Opportunities for career growth and succession planning within an innovative company.
Work-Life Balance: Flexible work options for full-time or part-time roles.
Community and Social Events: Engage in a supportive workplace with free parking and great social events.ABOUT USApex Radiology, established in ****, is one of Western Australia's leading diagnostic imaging providers, delivering exceptional patient care across Bunbury, Mandurah, Busselton, Margaret River and Perth.
We offer a comprehensive range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine.Part of Integral Diagnostics (IDX Group), one of Australasia's largest radiology providers with more than 150 locations across Australia and New Zealand, Apex combines the strength and career opportunities of a large healthcare network with the supportive culture of a local team.
We are committed to clinical excellence, innovation and creating exceptional experiences for both our patients and our people.
If you are an experienced administration leader looking for your next opportunity within a busy and rewarding healthcare environment, we would love to hear from you.Apply NowIf you're passionate about people and want to grow your healthcare career, we'd love to hear from you.
Click Apply to submit your CV and cover letter.
Questions?
Contact Abbe on 04•• ••• 518

📌 Administration Supervisor (Mandurah)
🏢 Apex Radiology
📍 Mandurah