Our House Support is seeking experienced, values-driven Support Workers to join our Supported Independent Living services across Newcastle and Lake Macquarie.
This role suits practitioners who understand what quality support looks like and want to deliver it to a consistently high standard.
Please NoteSleepover shifts are a core requirement of this role.
We ask that you only apply if you are available and willing to complete them.
The RoleYou'll support people with disability and mental health conditions to live safely and independently in their own homes.
This means delivering support that is consistent, well-documented, and centred on each participant's goals.
You'll work within a structured team alongside Team Leaders, behaviour practitioners, and allied health professionals, with clear expectations and genuine support behind you.
Key Responsibilities
Deliver support aligned to each participant's goals, routines, and individual support plans
Implement Positive Behaviour Support strategies and document accurately in FlowLogic
Support emotional regulation, skill development, and daily living tasks
Assist with household routines, meal preparation, and maintaining a safe home environment
Support community access and participation as rostered
Complete progress notes and shift records to a high standard every shift
Identify risks, respond to incidents, and escalate appropriately




Maintain qualified boundaries and respectful communication at all times
Essential Criteria
Current First Aid (within 3 years) and CPR (within 1 year)
Current paid NDIS Worker Screening Check
Current paid Working With Children Check
C-Class Driver's Licence with comprehensive and CTP insurance
Demonstrated experience implementing Positive Behaviour Support Plans
Proven experience supporting people with mental health and complex needs
Proven SIL experience
Strong written communication and a commitment to quality documentation
Highly Regarded
Experience with FlowLogic or similar NDIS platforms
Experience in environments requiring consistent routines and structured support
Sound understanding of participant safeguarding and duty of care
Pay and ConditionsSCHADS Award, Level 2.1 Casual — current rates, plus all applicable casual loadings, penalty rates, and allowances.
About Our House SupportWe are a values-led provider with a culture built on respect, accountability, and quality of care.
You'll have clear direction, consistent support from your leaders, and genuine opportunities to develop and progress.
How to ApplyIf you have the experience and are ready to bring it to a team that takes quality seriously, we'd welcome your application.
Please apply with your resume and a brief cover letter.

📌 Disability & Mental Health Support Worker (Newcastle)
🏢 Our House Support
📍 Newcastle