Join the friendly team at Hepburn at Hepburn and take the lead in delivering the exceptional presentation and standards our guests expect.
Hepburn at Hepburn is looking for an enthusiastic, reliable and organised Housekeeping Co-ordinator to help lead our housekeeping team at our award-winning luxury boutique hotel in beautiful Hepburn Springs.
This is a hands-on role for someone who enjoys taking responsibility, working with people and taking genuine pride in maintaining exceptional standards.
You'll coordinate the housekeeping operation on your rostered days, and may also be required to assist with cleaning villas when required .
You'll be responsible for co-ordinating the housekeeping operation on your rostered days – allocating villas, supporting and directing the cleaning team, checking completed villas, liaising with reception and helping ensure everything is ready for our arriving guests.
You'll also assist with cleaning villas when required, so we're looking for someone who is equally happy leading the team and rolling up their sleeves to help get the job done.
Why You'll Love Working With Us
A responsible, hands-on role with the opportunity to lead a friendly housekeeping team
Regular daytime hours – no evenings or late nights
Work in beautiful luxury villas in a peaceful boutique hotel environment
Supportive management and an experienced team
A role where your organisation, initiative and attention to detail are genuinely valued
Beautiful Hepburn Springs location, just 5 minutes from Daylesford and approximately 40 minutes from Ballarat
About Us
Stunning location, luxury villas and wonderful guests.
Hepburn at Hepburn is an award-winning boutique accommodation property nestled in a tranquil valley in beautiful Hepburn Springs.
We pride ourselves on providing our guests with an exceptional experience, and the presentation of our villas is a very important part of that.
Our housekeeping team plays a key role in maintaining those standards, and our Housekeeping Coordinators are responsible for ensuring the housekeeping day runs smoothly and efficiently.
We pride ourselves on having a friendly,



supportive workplace where people work together and take pride in what they do.
The Role
The position is currently three days per week - Sunday, Monday and Tuesday, with typical hours of approximately 9.30am–3.30pm.
We are happy to discuss some flexibility with the successful candidate.
You will be one of our Housekeeping Co-ordinators and will take responsibility for running the housekeeping operation on your rostered days.
Key Responsibilities
Coordinate the housekeeping team and daily staffing requirements
Allocate villas and organise the daily workload
Direct, support and assist housekeeping team members throughout the shift
Assist with rostering and staff scheduling
Inspect completed villas to ensure our cleanliness and presentation standards are consistently maintained
Ensure villas are ready on time for arriving guests
Train and support new housekeeping team members
Help motivate the team and lead by example
Communicate closely with Reception regarding villa status, guest requirements and priorities
Identify and report maintenance issues or damaged equipment
Monitor housekeeping supplies and report stock shortages
Assist with cleaning and preparing villas when required
Ensure housekeeping work and storage areas remain clean and organised
Help maintain a positive, efficient and supportive working environment
Assist with cleaning and servicing villas when required, including making beds, bathrooms and spa baths, vacuuming, mopping, dusting, glass and general villa presentation
Work with the wider team to maximise guest satisfaction and maintain our high standards
Help clean villas
About You
We're looking for someone who:
Is reliable, punctual and highly organised
Takes genuine pride in maintaining exceptional standards
Has a strong eye for detail
Is confident coordinating and supporting a small team




Has excellent time-management and organisational skills
Communicates clearly and professionally
Is friendly, positive and approachable
Can remain calm and organised during busy periods
Is comfortable making decisions and solving problems as they arise
Enjoys working as part of a team and helping others
Leads by example and is equally willing to assist with cleaning when needed
Is professional and well presented
Understands the importance of providing an excellent guest experience
Experience
Previous experience in housekeeping, cleaning or hospitality is highly regarded.
Previous experience as a Housekeeping Coordinator, Supervisor, Team Leader or similar role would be an advantage, but is not essential for the right person.
We're particularly interested in finding someone with the right combination of reliability, initiative, organisation, leadership and attention to detail.
Requirements
Current National Police Check (or willingness to obtain one)
Valid Australian work rights
Reliable transport to and from Hepburn Springs
Pay Rates (including 12% Super)
Weekday: $*****
Saturday: $*****
Sunday: $*****
PH: $*****
Why Work With Us?
At Hepburn at Hepburn, you'll be more than simply another member of a large housekeeping department.
You'll have genuine responsibility for running the housekeeping day, supported by our reception team, and you'll play an important part in maintaining the standards our property is known for.
We offer a friendly and respectful working workplace, regular daytime hours and the opportunity to work in one of the region's leading luxury accommodation properties.
How to Apply
If you're organised, reliable, enjoy working with people and take pride in creating beautifully presented spaces, we'd love to hear from you.
Please submit your CV together with a brief cover letter telling us a little about yourself and why you think you'd be a great fit for the Hepburn at Hepburn team.
Please note:
Only applicants who are successful at gaining an interview will be notified.
All applications will be kept on file for future opportunities.

📌 Housekeeping Co-Ordinator (Victoria)
🏢 Hepburn at Hepburn
📍 Victoria