Townsville Solar Clean and Bird Proofing Pty LtdTownsville, Northern QLDAdministration & Office Support
Full-timeFrom $30 per hour + super, depending on experience
Townsville Solar Clean is a growing local business specialising in solar panel cleaning, bird proofing, and gutter cleaning across Townsville and surrounding areas.
We are looking for a reliable, organised, and detail-focused Office Administrator / Operations Coordinator to help manage the day-to-day admin, phones, bookings, customer communication, invoicing, scheduling, and office systems for the business.
This is not just a basic reception role.
We are looking for someone who can take ownership of the office, keep the business organised, communicate well with customers and technicians, and grow into a larger office management role as the business continues to expand.
What you can expect
Full-time role
Monday to Friday roster, generally 7:00am–4:00pm, with breaks in accordance with employment obligations
From $30 per hour + super, depending on experience
Office-based role, with potential for 1 work-from-home day once fully trained
Laptop supplied
Paid birthday leave
Ongoing training and support
$1,000 retention bonus available after 12 months of continuous employment
Stable role with a growing local company
Positive team culture
About the roleYou will be responsible for helping run the admin and operations side of the business.
Your job will be to keep the office, phone, inbox, calendar, bookings, technician schedule, customer communication, invoices, and systems organised.
Your main tasks will include:
Answering incoming calls
Making outbound calls to customers
Confidently making sales/admin follow-up calls
Calling customers back
Booking jobs
Managing the calendar and technician schedule
Sending quotes
Following up quotes
Customer follow-up before and after jobs
Managing emails and customer enquiries




Updating ServiceM8 and job notes
Using GoHighLevel, Gmail, Xero, spreadsheets, and other business systems
Sending invoices and payment links
Helping with basic accounts admin
Assisting with payroll if experienced and capable
Keeping customer records accurate
Supporting technicians with job information
Helping keep the business organised day to day
Taking ownership of office admin systems and improving them over time
Essential requirements
Strong organisation skills
High attention to detail
Friendly and confident phone manner
Confidence making outbound calls
Confidence making sales/admin follow-up calls
Good written communication
Ability to work independently
Ability to manage multiple tasks at once
Comfortable using computers, phones, emails, calendars, and office software
Reliable, punctual, and professional
Full working rights in Australia
Preferred but not essential
Experience in admin, reception, scheduling, customer service, or operations coordination
Experience in a trade, construction, cleaning or home-service business
Experience using ServiceM8, Xero, GoHighLevel, Gmail, or similar systems
Payroll experience
Experience managing bookings, technicians, or field staff
Training will be provided.
About youYou are organised, friendly, and detail-focused.
You can deal with customers confidently, keep track of moving parts, and work independently without needing to be chased.
You are comfortable being the person who keeps the office under control.
You can manage calls, emails, bookings, follow-ups, invoices, and daily admin while helping the technicians and customers get the information they need.
The right person will become a key part of the business and will have the prospect to grow into an Office Manager role as the company grows.
Apply nowIf you are an organised, reliable, and friendly administrator who wants a stable role with a growing local business, apply now.

📌 Office Administrator / Operations Coordinator (Townsville)
🏢 Townsville Solar Clean
📍 Townsville