Medical Receptionist – Coral Coast Doctors
About the role
Coral Coast Doctors is looking for a friendly, professional and patient-focused Medical Receptionist to join our team.
As one of the first points of contact for our patients, you will play an important role in creating a welcoming and positive experience while providing high-quality administrative support to our doctors, nurses and wider practice team.
This is a outstanding chance for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent customer service.
What you'll be doing
Welcoming patients to the practice in a warm, friendly and professional manner
Managing patient appointments, bookings, arrivals and departures efficiently
Answering telephone calls and responding to patient enquiries
Providing patients with clear and helpful information about our services
Processing payments and assisting with billing and Medicare requirements
Maintaining accurate and confidential patient information and records
Supporting doctors and nurses with day-to-day administrative tasks
Completing general reception duties including data entry, scanning, filing and correspondence
Ensuring the reception and waiting areas are clean, organised and welcoming
Following practice policies, procedures and privacy requirements
Working collaboratively with the wider team to support the smooth operation of the practice
What we're looking for
We are looking for someone who is:
Experienced in medical reception, healthcare administration or a similar customer service environment
Warm, approachable and genuinely enjoys helping people
Professional and confident when communicating with patients, doctors and colleagues




Highly organised, reliable and able to manage competing priorities
Comfortable working in a busy healthcare environment
Confident using computers and able to learn new medical software and systems
Detail-oriented, with a strong focus on accuracy and confidentiality
A positive team player who is willing to support others
Committed to providing a high standard of patient care and customer service
Previous medical reception experience is highly regarded, however, we are also interested in hearing from applicants with strong customer service and administration experience who are keen to develop their career in general practice.
What we offer
At Coral Coast Doctors, we believe our people are an important part of providing quality healthcare to our community.
We offer:
A friendly, supportive and collaborative team environment
A welcoming workplace where your contribution is valued
Opportunities for training and professional development
A varied and rewarding role within general practice
A strong focus on teamwork, patient care and staff wellbeing
The opportunity to develop your skills and grow within the practice
About Coral Coast Doctors
Coral Coast Doctors is a community-focused general practice committed to providing high-quality, accessible healthcare to our patients.
Our team works together to create a positive experience for our patients while supporting our doctors, nurses and staff to deliver excellent care.
If you're friendly, organised, professional and passionate about providing great patient service, we'd love to hear from you.
Apply now and join the team at Coral Coast Doctors.
Please send your CV, Cover letter and 2 references to ••••@onedmedicalgroup.comau

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