ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty.
We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business.
Our Head office is located in Mount Pritchard and supports businesses nationally.ABOUT THE ROLEMounties Health and Fitness is currently seeking an experienced Swim School Manager to lead the ongoing success, growth and operational excellence of our Swim School.This role will oversee all Learn to Swim programs, aquatic education services, staff management, customer experience, program administration and commercial performance.More specifically, your duties will include but are not limited to:Lead, mentor and develop Swim School staff, fostering a positive, high-performing team culture.Manage recruitment, onboarding, training and performance of Swim School employees.Oversee the day-to-day operation of all Learn to Swim and aquatic education programs.Ensure the delivery of secure, high-quality swimming lessons in line with industry standards and best practice.Monitor class allocations, swimmer assessments, progression and pathway development.Drive enrolment growth, customer retention and overall program performance.Manage Swim School budgets,



reporting and commercial outcomes to support business growth.Collaborate with the Health & Fitness leadership team to enhance member experiences and increase participation.Build and maintain strong relationships with members, parents, schools and community stakeholders.Contribute to marketing and promotional initiatives to grow awareness and engagement.Ensure compliance with aquatic industry regulations, safety standards and organisational policies.Maintain accurate program administration, staff qualifications and operational records.Promote a strong culture of safety, risk management and exceptional customer service.Prepare and present operational and financial reports to senior management.ABOUT YOUTo be successful in securing this role, you will ideally possess the following skills and experiences:Proven experience with managing Learn to Swim and/or Squad programsStrong leadership, coaching and team development skillsSound knowledge of aquatic safety and industry standardsExcellent communication and stakeholder engagement abilitiesExperience with aquatic or facility management softwareA customer-focused mindset and passion for program growthHold a current Teacher of Swimming and Water Safety QualificationHold a current CPR and First Aid CertificateHold a current Working with Children CheckAPPLICATIONS CLOSE 11:30PM ON SUNDAY, 30 AUGUST ****.If you're ready to take the next step in your aquatic leadership career, we'd love to hear from you.
Apply now and help shape the future of swimming at Mounties Health & Fitness.
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📌 Swim School Manager - Mounties Group (Sydney)
🏢 Mounties Group
📍 Sydney