- 5+
years’ experience as a Senior Business Analyst, leading complex digital and
integration initiatives across enterprise programs.

- Demonstrated
delivery experience on large -scale OpenText ECM programs—including Content
Suite, xECM, InfoArchive, with strong capability in content
analysis, migration strategy, metadata modelling, retention/records, and
integration patterns.

- Strong
exposure to Cloud and SaaS delivery models, including understanding
of environment strategies, deployment pipelines, non -functional
requirements (performance, security, availability, compliance).

- Deep
experience defining API‑level requirements, covering:

- Request/response
structures and validation

- Error
handling and exception scenarios

- Data
mapping across upstream/downstream systems

- Authentication/authorization
flows (OAuth, SAML, etc.)

- Performance,
scalability,



versioning and integration best practices

- Hands‑on
proficiency with Postman and Swagger/OpenAPI specs for
exploring, validating, and testing APIs and integration endpoints.

- Strong
ability to facilitate workshops, lead requirement discovery, and
translate business needs into transparent functional specifications, user
stories, and acceptance criteria.

- Excellent communication, influencing, and stakeholder management skills,
capable of aligning business SMEs, architects, engineering teams, and
vendors.

- Experience
working across multi -disciplinary teams, ensuring traceability, gap
analysis, and end‑to‑end requirements governance for ECM transformations.

- Exposure
to the insurance domain, including understanding of policy, claims,
customer data, regulatory and compliance -driven document processes.