- Located in Newcastle - if you're based in Maitland, after training you can work from the Contact Centre in Maitland
- $35.80 per hour + super
- 35 hours per week
- 6 month contract (high chance of extension)
- 100% onsite
We are looking for multiple experienced Customer Service Representative to join a NSW government client in Newcastle on a 6 month contract.
About the Role
- Delivering outstanding customer service through explicit communication and attention to detail.
- Utilising intermediate computer skills across various operating systems.
- Collaborate with team members and other departments to resolve complex issues and improve the customer journey.
- A strong understanding of confidential information handling, adhering to organizational and legal standards.
- 8:30am-5pm rotating roster Monday to Friday, excluding public holidays
Skills & Experience
- 2+ years of Customer Service experience
- Strong organisational skills and attention to detail.
- Intermediate computer skills - proficient in Microsoft Office
- Excellent written and verbal communication skills.
How to Apply
Click APPLY if you are interested!
Please note: Only shortlisted applicants will be contacted
📌 Call Centre Operator (Newcastle)
🏢 Important Group
📍 Newcastle
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