{"description": " Comparison Coach

- Contract Duration: May 1 - July 31, with the expectation to transition to a permanent role based on performance
- Location:Melbourne
- Reporting To: Performance Lead

Who We Are

iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs.

What You'll Be Doing

As a Comparison Coach, you'll play a key role in developing the capability and performance of our Comparison Experts. You'll provide expert coaching, training, and subject matter support to drive consistent sales behaviours, strong compliance outcomes, and great customer experiences.

Key responsibilities include:

- Deliver one-on-one and group coaching to improve sales and quality outcomes
- Provide Health Insurance subject matter expertise during onboarding
- Design and deliver sales training, workshops, and refresher sessions
- Review calls and performance data to identify development opportunities
- Partner with Team Leaders and Learning & Development to align priorities

What's In It For You

At Compare the Market and iSelect, we're all about helping people make smart choices - and joining us might just be yours. We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA, and you'll be joining a supportive,



forward-thinking team where you can do meaningful work (and be recognised for it!)

We're guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers - Drive, Noble Intent, and All Together .

Plus, we offer a range of great perks to help you thrive both in and out of work:

- Vibrant and social community with annual celebrations and events
- Additional leave options including 'ME' leave and Volunteer Day leave
- Option to purchase additional leave
- Return to Work bonus for returning parents
- Quarterly Award and Recognition program

What Sets You Apart

We'd love to hear from professionals who:

- Have experience in sales coaching, training, or senior sales roles
- Thrive in a contact centre or performance-driven setting
- Enjoy developing others through coaching and feedback
- Bring a strong focus on quality, compliance, and customer outcomes

Sound like a good fit? Let's talk.

At Compare the Market and iSelect we're proud to be an Equal Opportunity Employer and we embrace diversity.

This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available.

Compare the Market and iSelect are committed to protecting your privacy. All applications and personal information are kept confidential and securely stored in line with Australian privacy laws, used only for recruitment purposes, and not shared with third parties outside the Auto and General Holdings Group without your consent.

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📌 Comparison Coach- Health (Melbourne)
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