Urgent requirement of Incident and Outage - Basis Expert - Perm/ Contract - Sydney

Requirements

- Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Business Objects solutions, Convergent Charging, Convergent Mediation, OpenText

- Work experience in Cloud Operations for running applications systems on a large scale

- Should have experience in ITIL and IT Service Management processes such as Incident Management

- Management Experience in writing technical concepts, such as Knowable Base Articles, Wiki pages, Root Cause Analysis

- Experience in automation of monitoring or operational workflows

- Should contribute ideas to help towards the vision and execution of teams in ECS Last line of Defense

- Take the lead in implementing activities, like e.g., architecture decisions, Process mining exercises, Continuous improvements





- Establish a close relationship with the Domain Leads in Application area, Service engineering

- Contributing to initiatives to reduce application related outages

- Collaborate with Product Development and support for roadmap, feature, and bug fixes

- Good understanding of the SAP Basis systems both on Operation system level

- Knowledge on Hyperscale’s (e.g., AWS, Azure, GCP) and Automations & Provisioning in cloud workplace

- Analytical, detail-oriented personality and a technology enthusiast

- Exceptional communication and collaboration skills

Duration: Permanent / 6 Months and possible extension

Eligibility: Australian/NZ Citizens/PR Holders only

Email: [email protected]

📌 Incident and outage - Basis Expert - Perm/Contract - Sydney
🏢 Important Company of the Sector
📍 Sydney