Come and join the team at Hampstead Health Family Practice and be part of our mission to improve the lives of our patients.
We are currently seeking a compassionate, friendly, and detail-oriented individual to join our team as a Medical Receptionist.
As a large multidisciplinary practice, we operate 7 days a week, 365 days per year offering services from 8am to 5.30pm on weekdays, 8am to 5pm on Saturdays, and 9am to 5pm on Sundays and public holidays.
We are offering casual positions for the suitable candidates.
Essential criteria:
Previous receptionist experience in a general practice setting
Minimum of 1-2 years of general practice receptionist experience required
Responsibilities:
Greeting patients warmly upon arrival and managing the check-in process
Handling incoming phone calls and enquiries with professionalism and empathy
Managing day-to-day administrative tasks, including scheduling appointments and addressing booking queries via phone, email, and our online system
Utilising specialised software to support service delivery
Providing exceptional customer service to ensure an excellent patient experience
Assisting with various administrative duties such as invoicing and file preparation as required




Offering general office management support
Building strong relationships with patients, colleagues, doctors and managers
Skill requirements:
Customer service skills, with a focus on active listening and effective communication
Intermediate to advanced computer skills, with the ability to navigate multiple programs simultaneously
Initiative and a willingness to learn
Excellent problem-solving abilities and interpersonal skills
Ability to work both independently and collaboratively within a team
Meticulous attention to detail
Preferred Experience:
Proficiency in computer skills and familiarity with Best Practice software
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Robust focus on accuracy, particularly under pressure
We offer highly competitive hourly rates that exceed industry standards, including penalty rates for after-hours work.
Training and support are provided in a supportive and professional environment.
At Hampstead Health, we celebrate diversity and are dedicated to fostering an inclusive workplace.
We encourage individuals from all cultural and linguistic backgrounds to apply!

📌 Medical Receptionist (Adelaide)
🏢 Hampstead Health Family Practice
📍 Adelaide