Sales Representative
Wholesale Food | Wagyu | Hospitality
About Lux Wagyu House
Lux Wagyu House is a premium Wagyu wholesaler based in Western Australia, supplying restaurants, butcheries, and hospitality businesses.
Our sales approach is relationship-driven, process-led, and team-supported.We do not operate aggressive commission-based selling.
Instead, we focus on long-term partnerships, strong product knowledge, and disciplined execution.
We are currently a Sales Representative to join our growing team.
The Role
This role focuses on both acquiring recent customers and managing ongoing relationships, supported by a dedicated office administration team.
You will be responsible for:
Identifying and approaching new restaurants and butcheries
Conducting in-person visits to introduce Lux Wagyu House products
Building and maintaining long-term customer relationships
Managing follow-ups, re-orders, and ongoing account care
Coordinating product trials and orders in line with company guidelines
Order processing, stock coordination, pricing approval, and internal administration are supported by our office team, allowing you to focus on customer engagement and sales activity.
This is a salary-based role with structured systems, training, and clear expectations.
Key Responsibilities
Prospect and onboard new hospitality customers
Maintain and grow existing customer relationships
Conduct regular in-person visits and follow-ups
Introduce products and coordinate samples according to company SOP
Accurately record all customer interactions, notes, and updates in the company CRM
Ensure customer details, preferences, and follow-up actions are kept up to date
Work closely with office admin and operations teams
Follow internal sales procedures, credit rules, and escalation processes
Performance Expectations (KPIs)
Performance is measured on consistent activity, data discipline, and quality execution — not just revenue.
KPIs may include:




Number of new customer visits and introductions
Quality and consistency of follow-ups
Customer engagement and relationship development
Timely and accurate CRM entry for all customer interactions
Completeness and accuracy of customer records
Adherence to internal sales SOPs and reporting requirements
Professional conduct and teamwork with internal departments
Clear expectations, feedback, and guidance will be provided during onboarding and probation.
What We're Looking For
This role suits someone who:
Is confident approaching new hospitality customers
Is comfortable speaking with chefs, owners, and managers
Enjoys relationship-based B2B sales rather than hard selling
Is organised, reliable, and comfortable using CRM systems
Communicates clearly and professionally
Is happy working within defined rules (pricing, credit, reporting)
Values structure, accountability, and long-term growth over commission chasing
Experience in hospitality, food supply, FMCG, or B2B sales is highly regarded.
What We Offer
Stable salary-based position
Office administration support for sales operations
Clear structure, onboarding, training, and expectations
Staff purchase benefits, including discounted access to Wagyu products
Regular opportunities to taste and learn Wagyu products as part of product training
Long-term role in a premium, growing food business
Opportunity to participate in future team-based rewards once the sales team is fully established and performing
Important to Know
Lux operates under strict internal processes to protect customers, pricing, and supply.CRM usage and accurate record-keeping are mandatory parts of this role, not optional.
This position is best suited to candidates who value structure, professionalism, accountability, and consistency.
How to Apply
Please apply via SEEK with:
Your resume
A short cover note explaining why a structured, salary-based sales role suits you
For any role-related enquiries, please contact:Jeffrey Hui ••••@luxwagyuhouse.com.au 04•••••303

📌 Sales Representative – Wholesale Food (Wagyu / Hospitality) (Perth)
🏢 Lux Wagyu House
📍 Perth